Business Process Management: The Third Wave
by Howard Smith, Peter Fingar
ISBN 13: 9780929652337
Format: Hardcover (311 pages) Publisher: Meghan-Kiffer,US Published: 28 Nov 2002
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Master your untamed business processes: How to build smart process applications on the Salesforce1 platform
by Jonathan Sapir,Peter Fingar,Peter Coffee
ISBN 13: 9781495962806
Format: Paperback (202 pages) Publisher: CreateSpace Independent Publishing Platform Published: 14 Feb 2014